Cornerstone Building Brands — Privacy Policy

1. Introduction

Cornerstone Building Brands ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We collect information you provide directly to us, such as when you:

• Submit an inquiry or quote request form
• Submit a warranty claim
• Contact our support team by email or phone
• Subscribe to communications from us

Information collected may include: name, company name, email address, phone number, mailing address, and the content of your inquiry or claim.

We also automatically collect certain information when you visit our Site, including IP address, browser type, referring URLs, pages visited, and time spent on the Site (via cookies and similar tracking technologies).

3. How We Use Your Information

We use information collected to:

• Process and respond to your inquiries, quote requests, and warranty claims
• Provide customer and technical support
• Send transactional and administrative communications
• Improve our Site and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our Site and conducting our business, provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

5. Cookies

We use cookies to enhance Site functionality and analyze usage patterns. You may instruct your browser to refuse cookies, but doing so may limit some Site functionality. We use analytics cookies (Google Analytics or similar) to understand how visitors use our Site. These analytics services may transfer data outside your jurisdiction.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including warranty claim records (retained for the duration of the applicable warranty period plus 3 years), inquiry records (retained for 2 years), and analytics data (retained per the analytics provider's standard policies).

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at [email protected].

8. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date above. We encourage you to review this policy whenever you access our Site.

10. Contact

For privacy-related questions: [email protected]
Cornerstone Building Brands, 5020 Weston Pkwy, Suite 400, Cary, NC 27513